The FOR REC spare-parts Department has been divided into 3 levels, in order to grant a prompt resolution of the maintenance process:
- Design phase: FOR REC choses technologies which requires a reduced maintenance intervention and simple to allow the customer self-intervention
- Programmed maintenance: to follow the customer in its ordinary maintenance of the machine or installation
- More serious interventions: FOR REC grants the absolute priority, the interventions are managed directly at the customer facility, with specialized technicians, carpenters, mechanics, designers and programmers.